Effective Date: July 18, 2025
Pacific Solar
228 N Fairfax Ave, Clovis, CA 93612
Phone: (559) 314-6553

1. Introduction

At Pacific Solar, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or interact with our services.

2. Information We Collect

We collect limited personal and usage information solely for the purpose of improving our marketing and communication efforts. The types of data we collect include:

Contact Information (when voluntarily submitted by users): such as your name, phone number, email address, and inquiry message.
Usage Data: information about how you interact with our website, including pages viewed, time spent on pages, and referring sources.

3. How We Use Your Information

We use your information for the following purposes:

To respond to your inquiries or service requests.
To monitor and improve our website and marketing effectiveness.
To analyze traffic trends and visitor behavior using Google Analytics.
To track phone call performance and optimize call-based conversions via CallRail.

4. Use of Google Analytics

We use Google Analytics to collect anonymized, non-identifiable information about how visitors use our website. This includes:

Browser and device type
Pages visited
Time spent on the site
Referring websites

Google may use this data according to their Privacy Policy. You can opt out by using the Google Analytics Opt-Out Browser Add-on.

5. Use of CallRail

We use CallRail to measure marketing attribution by assigning unique phone numbers to various sources. When you call us, we may collect:

Caller phone number
Call duration and time
Recording of the call (for quality assurance purposes)

CallRail’s practices are governed by their own Privacy Policy.

6. Data Sharing and Selling

We do not sell, trade, rent, or share your personal information with third parties. All data collected is used exclusively for internal analysis and service improvement.

7. Your Rights

You have the right to:

Request access to any data we’ve collected about you.
Request correction or deletion of your data.
Opt out of future marketing communications.

Please contact us at (559) 314-6553 or in writing at our address to make a request.

8. Security

We maintain reasonable technical and organizational safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised date. We encourage you to review this page regularly.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Pacific Solar
228 N Fairfax Ave, Clovis, CA 93612
Phone: (559) 314-6553